Job Description

We are seeking a highly motivated and detail-oriented Data Analyst to join our dynamic team. Thesuccessful candidate will be responsible for overseeing the implementation and ongoing support of ourhealthcare IT solutions for our clients. This role requires a strong understanding of both technicalconcepts and healthcare industry practices.

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Key Responsibilities

• Collaborate with stakeholders to gather and understand business requirements related to healthcare data analytics.
• Perform data analysis to identify trends, patterns, and anomalies in healthcare data sets.
• Support the implementation process for our healthcare IT solutions.
• Collaborate with clients to gather requirements, assess needs, and customize solutions to meettheir specific goals and objectives.
• Conduct knowledge transfer sessions for end-users to ensure they are proficient in utilizing our technology solutions effectively.
• Provide ongoing support and troubleshooting assistance to clients, addressing any technicalissues or concerns in a timely manner.
• Serve as the primary point of contact for client inquiries, escalations, and feedback, and coordinate with internal teams to resolve issues and deliver solutions.
• Monitor performance and proactively identify areas for improvement or optimization toenhance client satisfaction and maximize value.

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Qualifications

• Bachelor's degree in Computer Science, Information Systems, Mathematics, Statistics, or arelated field. Master's degree preferred.
• Previous experience in implementing and supporting healthcare IT solutions is highly desirable.
• Proficiency in Unix, SQL, Python, or other programming languages for data analysis andmanipulation.
• Experience with healthcare data standards and regulations (e.g., HL7, FHIR, HIPAA).
• Strong analytical and problem-solving skills with the ability to translate business requirementsinto technical solutions.
• Strong understanding of healthcare industry standards, regulations, and workflows.
• Excellent communication skills, both verbal and written, with the ability to effectively interactwith clients and internal teams.
• Detail-oriented with strong problem-solving and analytical abilities.
• Ability to work independently and collaboratively in a fast-paced environment.